About us

 

We like to call our store "The home of ethical & natural beauty" - a place where the most luxurious clean beauty brands stand under the same roof.

Where are we located? 🌍

We are located in Finland, EU. (No, we don't have polar bears, but we do have Santa!)


Our story 🌿

Naturelle was born in 2014 and was established of our passion to give our customers the opportunity to use efficient & safe natural cosmetics that are also luxurious. What started as a small family business has grown over the years to an efficient team of green beauty lovers (yet we're still like a big family!). 


We use a lot of time to search and seek only the top brands from the International market to our store, where the top-notch green beauty brands and easy and safe shopping experience are brought together. 


The brands we have chosen are breaking myths, whereby natural cosmetics would somehow be ineffective compared to synthetic products.
In the brands we represent, the unbelievable efficacy of plants and fruits is combined with the latest achievements of high technology. 
 
Why natural? 🌿

Up to 64 % of the stuff we put on our skin absorb in to our body and affect to our well-being, so it’s not insignificant which products you’re using. By using top quality organic cosmetics, you efficiently decrease the chemical burden of your body. 
 
Green thinking 🌿

We follow the principles of a green office and avoid any excess paper waste. We use 100% recycled cardboard & paper in our packaging. To avoid excess carbon emissions, we order the products in larger batches. 
 
Welcome to the luxurious world of clean beauty! 🌿

 

 

Shipping

Yes! To ship internationally, we partner with Global-e. Global-e is a trusted global ecommerce vendor whose solution allows {Merchant} to provide the best possible user experience to our international customers.


Please select the country switcher dropdown to see which countries we ship to and select accordingly. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.

Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item. If they are already included in the product price, there will be a note at checkout clarifying. ​Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. ​It will be noted at checkout for full transparency before you order.

Not satisfied with your purchase? Don't worry, we know that sometimes it's hard to shop online. You have the right to return your order within 14 days from receiving it, if the products are unopened and unused.

If you have already placed and received an order, please follow the return steps in our return's portal here Returns Portal (global-e.com)

You can view your order tracking Track Order (global-e.com) and more information on international orders [here – link the Global-e Customer Support portal].

Other

You can contact us through our contact page! We will be happy to assist you.