Naturelleshop Privacy Policy

Privacy Policy

At Naturelleshop.com / Naturelle Pro Beauty Oy, we are committed to protecting your privacy and ensuring a secure shopping experience. We do not disclose your personal information to third parties.

We use cookies to track the contents of your shopping cart once items are selected, enhancing your shopping experience. Billing and delivery information are stored within your account and can be updated or removed at any time. Please note that we do not store payment card details on our website.

To provide you with Klarna’s payment methods, we may share your personal data, such as contact and order details, with Klarna during checkout. This allows Klarna to assess your eligibility for their payment options and customize those methods accordingly. Any personal data transferred will be processed in accordance with Klarna’s privacy policy.

Updating your Account Information
After signing into your account, you can update information such as your registered billing address and preferred shipping address.

Newsletter
You can subscribe to our newsletter, where you'll receive the latest news and exclusive offers. You may unsubscribe at any time by clicking the "unsubscribe" link found at the bottom of any newsletter we send.

Cookies

Sweeten Your Shopping: We Use Cookies to Enhance Your Beauty Experience!
We use cookies to improve your shopping experience and help you find the best beauty products for your glow-up! By continuing to browse, you agree to our use of cookies. You can also manage your cookie preferences anytime.

Registry

Personal Data Act (523/99) 10 §

11.12.2012

1. REGISTRY UPHOLDER

Naturelleshop.com/ Naturelle Oy (FI28290601)

Teollisuustie 9

04300 Tuusula

E-mail: service (at) naturelleshop.com

Shipping

Do you ship internationally? If so, which countries do you ship to?

Yes! To ship internationally, we partner with Global-e. Global-e is a trusted global ecommerce vendor whose solution allows {Merchant} to provide the best possible user experience to our international customers.

Please select the country switcher dropdown to see which countries we ship to and select accordingly. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.

Are duties and taxes included at checkout?

Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item. If they are already included in the product price, there will be a note at checkout clarifying. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at checkout for full transparency before you order.

What is your returns policy for international orders?

Not satisfied with your purchase? Don't worry, we know that sometimes it's hard to shop online. You have the right to return your order within 14 days from receiving it, if the products are unopened and unused.

If you have already placed and received an order, please follow the return steps in our return's portal here Returns Portal (global-e.com)

Where can I track my order?

You can view your order tracking Track Order (global-e.com) and more information on international orders [here – link the Global-e Customer Support portal].

Other

Any question?

You can contact us through our contact page! We will be happy to assist you.