Privacy Policy

Naturelleshop.com / Naturelle Oy does not disclose customers’ information to third parties. We use Cookies to track of the contents of your shopping cart once you have selected an item. Billing and delivery details are stored under your account and can be amended or removed at any time. We do not store any payment card details on our website.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

 

Updating your Account Information
After signing into your account, you can update information such as your registered billing address and preferred shipping address.  Keeping these updated will help speed up the time it takes to purchase your products at naturelleshop.com
 
Newsletter
When you buy from naturelleshop.com you can subscribe our newsletter full of great news and special offers. You can unsubscribe at any time, by clicking the "unsubscribe link" at the bottom of the newsletters we send you.

Registry

Personal Data Act (523/99) 10 §

11.12.2012

 

1. REGISTRY UPHOLDER

Naturelleshop.com/ Naturelle Oy (FI28290601)

Teollisuustie 9

04300 Tuusula

E-mail: service (at) naturelleshop.com

Shipping

Yes! To ship internationally, we partner with Global-e. Global-e is a trusted global ecommerce vendor whose solution allows {Merchant} to provide the best possible user experience to our international customers.


Please select the country switcher dropdown to see which countries we ship to and select accordingly. Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes and other customs fees.

Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item. If they are already included in the product price, there will be a note at checkout clarifying. ​Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. ​It will be noted at checkout for full transparency before you order.

Not satisfied with your purchase? Don't worry, we know that sometimes it's hard to shop online. You have the right to return your order within 14 days from receiving it, if the products are unopened and unused.

If you have already placed and received an order, please follow the return steps in our return's portal here Returns Portal (global-e.com)

You can view your order tracking Track Order (global-e.com) and more information on international orders [here – link the Global-e Customer Support portal].

Other

You can contact us through our contact page! We will be happy to assist you.